Looks like they are still working through the kinks, a month later. While it’s been a very bumpy time for Costco, it will be a distant memory in 6 months and should only enhance their FCF as new customers can use a more widely accepted Visa card at Costco.
Hint: You don’t have to use a Costco Visa there…you can use any Visa.
More than 330,000 people have signed up for Costco Visa cards since it went live a month ago even as the rollout of the new card was met with frustration and high call volumes to customer service representatives.
Read Full Story: After a bumpy launch, Citi CEO says fixes to Costco Visa cards are in ‘short order’ – Puget Sound Business Journal